Showing posts with label DHS. Show all posts
Showing posts with label DHS. Show all posts

05 November 2008

Ads At TSA Airport Security Checkpoints : Should They Be For Sale?

Web: www.thetravelstrategist.com -- E-Mail: fish@flyingwithfish.com

5/11/2008 – Ads At TSA Airport Security Checkpoints : Should They Be For Sale?

Over the past year the U.S. Department of Homeland Security's Transportation Security Administration (TSA) has experimented with selling advertising space at 14 airports through out the United States. As this year long advertising experiment concludes, and the TSA moves to roll out this option throughout the United States. I feel this program gives the impression that the United States Government's first line of defense, for the security of those traveling in the United States, is for sale.

The security of the traveling public, which is a serious and challenging task, should not have perception of corporate influence. Many look at this program as something that is not a big deal. The TSA provides ad space, through Security Point Media, on the bottom of the checkpoint personal item bins, as well as on the tops of the tables leading up to the x-ray machine. If security was a private entity, or if it was owned by the airport authority, I would not give the advertising scheme a second thought.......but its not, security is maintained by the United States Department of Homeland Security's Transportation Security Administration.

Given that security is a branch of the Federal Government, under the Department of Homeland Security, I believe there should be no mixing security with ad revenue. Under the TSA's current advertising sales scheme the advertisers purchase the bins, bin carts and tables for the TSA. In trade for purchasing these items, the company secures the advertising rights to the tables and the bins.

This may be seen as a 'donation,' such as a volunteer fire department having a small sticker on a truck that reads, "This ambulance donated by XYZ Corp." In other situations this may be seen as a way for a corporation to try and gain political leverage though their financial contribution to a specific federal agency.

The TSA has shown that it has a long way to go in making sure loop holes in security are closed up and that the agency has a genuine interest in securing the traveling public. Diverting its efforts to a program that is counter productive to its image, as well as offering no benefit to security, should be rethought and revisited once the agency has its security issues under control.

What will be next? Will we see ads on passport control stations, and Custom's inspection tables, operated by the Department of Homeland Security's Customs & Border Protection (CBP) Officers?

Security must not only be secure, but it must also give the pure appearance there is no impropriety.

Happy Flying!

26 October 2008

26/10/2008 – The Weekly Round Up : PDA Boarding Passes : Miles Scam : Mountainsmith Parallax : Airport Etiquette : New TSA Rules , etc, etc

Web: www.fishfotoworldwide.com -- E-Mail: fish@flyingwithfish.com

26/10/2008 – The Weekly Round Up : PDA Boarding Passes : Miles Scam : Mountainsmith Parallax : Airport Etiquette : New TSA Rules , etc, etc

I'll kick this week's Weekly Round Up off with exciting news regarding the future of Flying With Fish. In the near future Flying With Fish will be packing up its posts, heading over to the counter to check-in and then fly on over to BoardingArea.com Boarding Area is home to some of the blogs I regularly read. To find out more about where Flying With Fish is headed check out : 23/10/2008 - Flying With Fish Is Flying Over To Boarding Area

..........as Flying With Fish flies over to its new home I plan on creating a somewhat regular schedule of updated airline and travel related posts on Twitter. You can find sign up for the travel snippets at www.twitter.com/flyingwithfish

This week started and ended with the discussion of the gaping security flaws in the U.S. Transportation Security Administration's (TSA) policies and systems. Both entries involving the TSA address the same issue, the lack of any true security in the verification of paper boarding passes.

The first of the two TSA-boarding pass related entries discusses the new allowance of Mobile Phone/PDA based boarding passes. With this new system flyers can download their boarding pass, with an encrypted bar code, and present it at the TSA security checkpoint and again at the gate. This system is now in place at 8 security checkpoints (yes, 8 airline specific check points, not 8 airports) throughout the United States. While this new system allows for secure verification of PDA based boarding passes, it does not address the significant problems related to forged paper based boarding passes. For more information, click here: 20/10/2008 – TSA Rolls Out PDA Based Boarding Pass : A Security Double Standard

The second of two TSA-boarding pass related entries points out the significant flaws in the new Department of Homeland Security & Transportation Security Administration's new policy requiring that all passengers in the U.S., or traveling to the U.S., will be required to supply their full name and date of birth before being issues a boarding pass. This new system may sound effective, but it does nothing to address how easy it is to purchase a boarding pass using someone else's information then forge the paper-boarding pass when checking in online. To learn more about how ineffective these new security policy is read this: 24/10/2008 - U.S. Flyers Required To Provide Full Name & Date-of-Birth In 2009

Everyday criminals devise new scams. This week I became aware of a new scam when I received an envelope in the mail containing my flight itinerary for six flights throughout Europe in early December. All the flights were marked as 'confirmed' and I was excited for this trip........until I realized it was not my trip! A phone call to United Airlines lead me to find out that there is a new scam to steal frequent flyer miles. Interested in how this came works? Check here: 21/10/2008 – Mail From United Airlines That I Wish Was True : New Scam To Steal Frequent Flyer Miles

While packing to head out on the road for a few days I reached into my closet full of camera bags and pulled out a favourite do-it-all bag. I have come to describe the Parallax as a "clown car" bag because is compact in size yet never ending in what I can pack in it. To see how I packed this bag visit this entry here: 22/10/2008 – The Mountainsmith Parallax Photo Backpack : Revisited

This week I revisited a topic I like to discuss on Flying With Fish...etiquette. While I might not know which fork to use at a 5-star restaurant, and I have no idea how to properly greet members of the British Royal Family, I do know the basics of travel etiquette. One thing I see often that I cannot stand is flyers verbally abusing airline representatives at the airport. Airline representatives can have a very stressful job due to circumstances well outside their control...and you shouldn't make their job any more stressful. To read more on airport etiquette click here: 23/10/2008 - Airport Etiquette : Gate Agents Are Not There For Your Verbal Abuse

That wraps up this past week.

Happy Flying!

24 October 2008

U.S. Flyers Required To Provide Full Name & Date-of-Birth In 2009

Web: www.fishfoto.com -- E-Mail: fish@flyingwithfish.com

24/10/2008 - U.S. Flyers Required To Provide Full Name & Date-of-Birth In 2009

As a flyer I am very much in favour of security.

Let me clarify the above statement.........As a flyer I am very much in favour of effective security.

What I am not in favour of as a flyer, as a US Citizen and as a U.S tax payer, is an ineffective security system that increasingly reminds me of George Orwell’s classic novel "1984," that in return offers the traveling public no additional effective security measures.

Beginning in 2009 flyers in the United States will be required to provide airlines with their full name and date of birth. Currently you can purchase tickets with your first two initials and your last name, and no other information is required, now you'll need to provide first, middle, last name in your reservation.

Homeland Security Secretary Michael Chertoff
has stated that the new rules will dramatically reduce the number of flyers who are mistaken for those on the "No Fly List," which includes those on the terrorist watch list. Given that the "No Fly List" has never caught a terrorist, or come close to catching a terrorist, the Department of Homeland Security (DHS) may want to revamp its security measures in a less invasive manner to those traveling in the United States.

Flyers who fail to provide their full name and date of birth will be unable to print boarding passes at home, or at the airport, for any flight originating or terminating in the United States, as of July 2009. If you fail to provide this information you will be required to check in with an airline's counter agent and provide them with the information.

I do not believe these new security rules will in any way deter a terrorist from purchasing an airline ticket. The new security measures will it certainly not prevent a terrorist from boarding a flight.

As discussed in this post, 20/10/2008 – TSA Rolls Out PDA Based Boarding Pass : A Security Double Standard, anyone with a credit card or debit card can purchase a ticket online with anyone's name on it. Airline tickets can even be purchased with 'Gift Cards’ with a Visa/MasterCard/Amex logo, or an airline's gift card, these cards are not traceable back to the person using them. When the person who intends to use the ticket checks in online they simply create a PDF file of the boarding pass, then save it and import it into Photoshop. Once the PDF is open in Photoshop any name can be entered on the boarding pass. All anyone needs to do is to show proper identification and a boarding pass to get through security.

The Department of Homeland Security should begin the process of making encrypted scan-bars on boarding passes a high priority. An encrypted scan-bar would be virtually impossible to forge and change the name of the passenger using that boarding pass.

Requiring a full name and date of birth of a passenger may reduce the name of false-positives on the 'No Fly List,' but it will not reduce a determined person's ability to do harm should they choose to. There needs to be a more secure system in place......and this new one simply isn't it.

This new system is an attempt to demonstrate security to the public by creating something that sounds viable, but in reality offers nothing. This is the Transportation Security Administration's way of saying "we are focused on security,' when in reality the security loop holes are wide open and glaring.

TSA Chief Kip Hawley is quoted as saying "You have to give this information." I'd like to reply to Mr. Hawley’s quote and say "You have to provide us with valid and well planned out security measures for the flying public."

Happy Flying!

16 October 2008

The Jewish Holiday Of Sukkot Is Not A Threat To Airline Security According To The Department Of Homeland Security

Web: www.fishfoto.com -- E-Mail: fish@flyingwithfish.com

16/10/2008 – The Jewish Holiday Of Sukkot Is Not A Threat To Airline Security According To The Department Of Homeland Security

Three days ago at Sunset, on the evening of the 13th of October, the Jewish festival of Sukkot began. Sukkot is the joyous holiday essentially celebrating the harvest.

With the holiday of Sukkot approaching the U.S. Department of Homeland Security (DHS) and the Transportation Security Administration (TSA) put out the following press release a few days before the start of this holiday.

Religious Events of Sukkot

TSA recognizes that the travel period for Sukkot, a significant event for persons of the Jewish faith, begins approximately on October 14, 2008, and ends approximately on October 20, 2008.

TSA’s standard operating procedures do not prohibit the carrying of the four plants – which include a palm branch, myrtle twigs, willow twigs, and a citron through the airport or the security checkpoints, or on aircraft. These plants are not on TSA’s Prohibited Items List.

TSA understands that this is a significant religious event for the Jewish faith and has reminded its security workforce that members of the Jewish faith may be observed engaging in religious practices or meditations and carrying the four plants.


I have read this press release and reread this press release, and for the life of me I cannot fathom why someone at the DHS or TSA though they needed to announce you could travel with the items customarily found in a Sukkah while celebrating Sukkot. None of these items are banned from carry-on baggage at any time during the year.

..............so with the TSA's blessing (so to speak).........To all the Jewish readers of Flying With Fish, L'shanah tovah, and happy and a healthy 5769!

Happy Flying!

16 June 2008

TSA Agents Get A Badge : Should TSA Screeners Have 'Law Enforcement' Shields?

Web: www.fishfotoworldwide.com -- E-Mail: fish@flyingwithfish.com

16/6/2008 - TSA Agents Get A Badge : Should TSA Screeners Have 'Law Enforcement' Shields?


This morning as passengers lined up for security screening at Transportation Security Administration (TSA) checkpoints at Baltimore-Washington International Airport (BWI) they were greeted by TSA Screeners wearing badges.

I rarely speak negatively about the TSA. I see the TSA as being an agency tasked with a very difficult job, and being forced to navigate the political waters as such a 'young agency.' However in this instance my words may come off negatively. My negativity is not aimed at the front line TSA screeners who do an excellent job day-in-and-day out in securing the traveling public. My issue is with those who will use the new TSA uniform in an manner unfitting of someone wearing a badge and those in the upper levels of the TSA who decided this was a valid solution. These upper-level officials would rather change the uniform, and add a badge, than fixing well documented problems within the front line screening personnel and their interaction with the traveling public.

The new TSA badges are not the yellow patches sewn onto a white shirt or maroon sweater we have grown accustomed to (although the TSA at BWI has been wear a new blue uniform for a few weeks now), these are actual 'law enforcement' style metal badges. In the eyes of many frequent travelers, as well as bona-fide law enforcement officers, there are inherent problems with TSA Screeners wearing badges.

While TSA screeners are required to attend a two-day training program on how to speak with passenger in a 'calm manner' and other related issues before being issued their badges, screeners will not be allowed to wear or display their badges off duty. With the TSA employing well over 45,000 uniformed screeners, and the agency having a current turnover rate of approximately 21.2% for a variety of reasons, this leaves a lot of potential 'federally issued' badges out on the streets being possessed by those who are not actually law enforcement agents.

The TSA hopes that the badges will give the front line screeners more respect from the traveling public. The TSA should probably address its pre-hire screening process and screener training before placing its front line 'public face' into the field if it wishes to gain more respect. There are many (thousands) of documented cases of TSA screeners making up rules on the spot, no matter how incorrect, which in turn leads to misinformation and in-turn a confusing security process for travelers. When confronted by a 'federal agent' in uniform most passengers back down, now with a badge in place I'm sure the cases of intimidation with rise as well.

The many documented cases of under trained screeners, misinformed screeners, screeners who perform 'retaliatory secondary screenings' and the common complaints of 'intimidation,' are what lead to a lack of respect for the TSA's front line. There are many outstanding TSA screeners, but overall the image of the TSA's front line is in need of more professional training rather than a change of uniform.

Aside from the general objections to TSA screeners being issued badges, there are larger implications. What happens when there is a legitimate law enforcement problem in an airport and civilians turn to TSA agents for assistance where they are unable to help? What happens when TSA screeners are commonly mistaken for uniformed law enforcement while walking through an airport or other public area?

How will the Department of Homeland Security (DHS) respond when cases of TSA screeners’ flashing-their-badges start becoming a frequent issue, despite screeners not being allowed to display their badge off duty?

Will the TSA be issuing badges to screeners at airports such as San Francisco International Airport (SFO) where the security checkpoints are not operated by the TSA and the screeners are not TSA employees?

This morning USA Today reported that A.J. Castilla, a spokesman for a TSA Screeners Union, appeared eager to get a badge and is quoted him as saying "It'll go a long way to enhance the respect of this workforce."

Unfortunately I believe that the addition of a badge to the TSA uniform will not bring the screeners more respect. I see the addition of a badge to the TSA uniform as something that will not only bring confusion to the role of a TSA screener to the flying public, but also bring significant resentment aimed at TSA screeners from 'legitimate' law enforcement officers.

Happy Flying!

23 April 2008

Proposed US Department of Homeland Security Visitor Identity Scheme To Further Place Financial Burden On Airlines & Alienate Foreign Visitors

Web: www.fishfotoworldwide.com -- E-Mail: fish@flyingwithfish.com

23/04/2008 - Proposed US Department of Homeland Security Visitor Identity Scheme To Further Place Financial Burden On Airlines & Alienate Foreign Visitors

Last week, on Tuesday the 15th of April, The US Department of Homeland Security (US DHS) announced a proposal that would require commercial airlines, as well as cruise line operators, to collect the fingerprints of departing international travelers. The US DHS wants this information submitted to them as soon as the passengers depart the United States.

Currently commercial airlines, and cruise ship operators, are required to transmit basic passenger biographical data (name, date of birth departure point, arrival point address) to the US DHS for the US DHS to be able cross reference no-fly lists. Of course there are stories of planes departing and being turned around in the air due to "no-fly" passengers boarding the flights. Under this new proposed rule the airlines operating in the United States, both domestic and foreign, would be required to both collect and transmit international passenger biometric data to the US DHS. The idea is to track not only who is entering the United States, but also who is exiting the United States.

What's the problem with this? As I see it there are two independent problems with this new proposed ruling.

The first problem with this rule is one of civil liberties. I understand the need for Passport Control and the need for Visas to enter a country. These are ways of tracking who is entering a country. As criminals become more sophisticated (not just "terrorists," but drug runners, counterfeiter, arms dealers, those on INTERPOL lists, etc) the need to take a fingerprint that matches the name/face on the passport is a good security measure. The need to take 10 fingerprints instead of a single fingerprint seems to be all smoke-and-mirrors, but an incoming fingerprint is a good security measure.

Now the process of taking fingerprints on departure is absurd. Whoever the US DHS was seeking to keep the public safe from has already entered the country! Taking fingerprints on departure is like slamming the barn door after the horses have stampeded into the field. Furthermore, are the airline counter agents to be considered agents of the government in this process? In being required to take fingerprints, will passengers be denied boarding if they refuse a fingerprint? Where and when will the prints be taken? At the start of your journey (which for me is often a small regional airport, operating with a single airline, all flying small turbo props) or at the international departure point? In a "post-security" zone of a mixed domestic/international airport? How will this even begin to be implemented? If the data is collected at the gate it can't possibly be transmitted and reviewed prior to the flights departure.........and if the flight has departed whoever the US DHS is looking for is already long gone.

The second problem with this rule is purely financial. Airlines are flagging financially. In the past few months scores of airlines have filed for bankruptcy protection or just gone out of business. With the skyrocketing costs of fuel airlines are curtailing spending everywhere they can. Under this new US DHS security scheme the airline and cruise operators will be required to cover the financial costs of implementing this new scheme. This estimated cost? US$2.7 billion! If the US DHS wants this new procedure implemented, and they really should reconsider the usefulness of this new procedure rather than playing a game of smoke-and-mirrors, they should cover the costs. Why saddle an already struggling industry that is vital the U.S. and Global economy on multiple levels with an extreme costs that they are not able to outright pay for.

Overall these new procedures and the new homeland security scheme in general will simply keep people from seeking to visit the United States. In a time when we should be embracing foreign visitors with our rapidly devaluing dollar and the need to bring foreign business and revenue into the country we should not be scaring people away from our airports.

As for the security procedures being pressed upon the cruise industry, I have to ask one question. Do a lot of fleeing INTERPOL criminals depart the US on slow cruise ships?

Happy Flying!