Showing posts with label busines travel. Show all posts
Showing posts with label busines travel. Show all posts

21 October 2008

Mail From United Airlines That I Wish Was True : New Scam To Steal Frequent Flyer Miles

Web: www.fishfoto.com -- E-Mail: fish@flyingwithfish.com

21/10/2008 – Mail From United Airlines That I Wish Was True : New Scam To Steal Frequent Flyer Miles

This morning I went to my PO Box to pick up my mail. My mail had the usual bills, a few catalogs and an envelope from United Airlines.

Inside the envelope was a single piece of paper with only the following information, in addition to my name and address

Frischling/Steven Mr.

03 Dec 08
Swiss 345 Coach Class
Lv: Lon / Heathrow 600a nonstop Confirmed
Ar: Zurich 835a
Snack

04 Dec 08
Swiss 1248 Coach Class
Lv: Zurich 650a nonstop Confirmed
Ar: Stkhlm/Arlanda 915a
Snack

05 Dec 08
Lufthansa 3001 Coach Class
Lv: Stkhlm/Arlanda 1005a nonstop Confirmed
Ar: Frankfurt 1215p
Snack

06 Dec 08
Lufthansa 3258 Coach Class
Lv: Frankfurt 820a nonstop Confirmed
Ar: Prague 925a
Snack

07 Dec 08
Swiss 1485 Coach Class Operated By-Helvetic Airways
Lv: Prague 950a nonstop Confirmed
Ar: Zurich 1110a
Snack

07 Dec 08
Swiss 638 Coach Class
Lv: Zurich 1235p nonstop Confirmed
Ar: Paris/DeGaulle 155p
Snack


I read this over and at first I said "Great!" Then of course reality set in when I noticed three glaring problems with receiving this itinerary in the mail.

Problem #1 : My frequent flyer number was no where to be found in the info

Problem #2: The itinerary showed no flights getting me to London or home from Paris

Problem #3: This was NOT my itinerary.

Of course the fact that this was not my itinerary should have been "Problem #1" and eliminated problems #2 and #3, but sometimes you have to just say "Hey, maybe they made a mistake and this is mine!"

After a 15-minute call with United Airlines I learned that this reservation was made on the 15th of October. The person who made the reservation had my old address, with a business phone number I have listed in various places online.

When the reservation was made, who ever made it gave incorrect billing information. Despite the incorrect billing information the seats remain "confirmed" without the tickets being issued.

So what is the point in all this? This appears to have been someone's attempt to steal my frequent flyer miles.

By creating a detailed itinerary and having a 'billing problem' whoever made the reservation would then call back in an attempt to get my frequent flyer information. Once they have my frequent flyer information they would call back and attempt to book the flights using my frequent flyer miles.

Anyone doing this would need to travel with my passport right? Wrong!

Flying on a forged boarding pass is not that risky. A flyer can check-in online, create PDFs of the boarding pass, and then insert 'their name' on the boarding pass using Photoshop. To be caught doing this would require someone visually scanning the boarding pass to actually read the name on the boarding pass while also reading the name that pops up on the screen to see if they match at the gate.

How often do gate agents read the name on the boarding pass while also looking at the name that pops up on the boarding pass scanner? Almost never.

Luckily for me, while I fly United Airlines often, nearly all my miles are credited to a Europe based Star Alliance airline. Should the person who made this reservation have pressed forward in an attempt to steal my miles they would not have gotten very far. I have used nearly all my United Mileage Plus miles and only have roughly 21,000 miles in my account.

FYI: 21,000 miles won't even get you an award seat between Washington Dulles (IAD) and Chicago O'Hare (ORD)

I have been in contact with United Airlines. The reservation is cancelled, my information has been flagged and unfortunately I am not spending four days bouncing around Europe.

New scams are created daily, and I am glad United Airlines sent me off this envelope with this itinerary. Without this letter in the mail I would have had no idea someone was created travel itineraries in my name.

For those of you who are known to fly often and rack up a lot of miles, check your accounts once in a while. Make sure all your miles are in your account and no one is trying to take vacations with your hard earned mileage!

Happy Flying!

15 October 2008

Registered Traveler 'Clear' Card Fee Goes Up To US$199: Is This Worth It? I Think Not

Web: www.fishfotoworldwide.com -- E-Mail: fish@flyingwithfish.com

15/10/2008 – Registered Traveler 'Clear' Card Fee Goes Up To US$199: Is This Worth It? I Think Not

A few days ago Verified Identity Pass (VIP) announced that it would be increasing the fee for registering for a "Clear" card

VIP issues the Clear Card in accordance with the U.S. Department of Homeland Security's Registered Traveler Program. The idea of the Registered Traveler is to perform background checks on applicants for the program, speed up their airport security process.

Having looked over the Clear program, and the Registered Traveler program in general, I see only one distinct advantage to holding a Clear card. This advantage is facing shorter airport security wait times, at a limited number of airports.

Back in December 2007 I discussed Clear, and explained that I did not see the value in spending $100 for a Clear card in this entry : 18-December-2007 : To Register Or Not To Register That Is The Question! Should You Be A Registered Traveler?


Now as we are nearing the end of 2008, and Clear raises it’s cost to US$199, I see less value for Clear on a number of levels.

For the US$199 fee a Clear flyer must submit to a lengthy and invasive background check. In this check you must disclose a significant amount of personal information. In addition to this information you must also submit your fingerprints and retina scan. Back in December 2007 I said that I did not believe in a conspiracy theory, I didn't think there were black helicopters circling my house. Although I am my conspiracy theorist, I like to keep my private information private.

In the past year VIP has proven that it is not ready to secure personal and sensitive data. The most notable glitch in VIP's Clear security was in August of 2008 (which I wrote about here: 5/08/2008 - 'Clear' Registered Traveler User Information Stolen) . A laptop, containing the personal information of more than 33,000 Clear applicants and users was stolen from an office at San Francisco International Airport (SFO). To make matters worse, the data on this computer was not encrypted. All the information was available for the taking. The laptop was mysteriously returned to the same office it as stolen from a few days later, with no explanation. VIP claims the computer was not tampered with, however it would be hard to tell if a non-encrypted computer's hard drive was cloned or not.

So with all this in mind what does paying US$199 to Clear get you as a Registered Traveler?

- You are still subject to TSA searches
- Your laptop must still be removed from your bag
- You still may not bring liquids through security
- You are still subject to random secondary searches
- You may still have "SSSS" printed on your boarding pass for secondary screening

......you will however be escorted to a machine that will scan your fingerprints and your retina; you will cut the entire security line; you may (in some airports) leave your shoes on.

Since Registered Travelers are subject to all the same security restrictions of every other traveler what is the benefit of being a registered traveler? That you can leave your shoes on?

Personally I don't mind taking my shoes off. I'd rather be able to leave my laptop in my bag. I am able to leave my laptop in my bag in many other countries. If I have submitted to an intensive background check and offered up a scan of my fingers and my eye, why can't I bring a bottle of Canada Dry ginger ale from home through security with me?

Given that companies that administer the Registered Traveler program are responsible for researching and carrying out the security background checks, rather than the Federal Government, how secure is this system? Since airport security was Federalized to create a uniform system of airport security (except the few airports, such as SFO that are private airport security) shifting the responsibility to a private company is detrimental to the overall security of commercial aviation.

The installation of the Registered Traveler program is profitable to the Department of Homeland Security, but should ‘Security Theater’ be acceptable? Should allowing companies that are not proven in handling secure personal data to determine who is and is not a potential threat?

With the way the Registered Traveler companies operate, can we just have a system in place where we pay US$100 and simply get to skip the line?

.......come on, the background check does NOTHING to alter our security screening anyway when we get to the TSA checkpoint.

Happy Flying!

19 September 2008

19/09/2008 – The Weekly Round Up : Frequent Flyer Choices Pt1 : Packing Your Cameras : Credit Cards & Int'l Travel : Round-the-World Workshop & more!

Web: www.fishfotoworldwide.com -- E-Mail: fish@flyingwithfish.com

19/09/2008 – The Weekly Round Up : Frequent Flyer Choices Pt 1 : Packing Your Cameras : Credit Cards & Int'l Travel : Round-the-World Workshop & more!

This week's Weekly Round up comes to you from Seat 13A on board a US Airways A321 as I cruise past Pennsylvania heading out to San Francisco.

During my layover I had some fun reading Mark Rebilas' Blog (the same Mark Rebilas in who is the subject of this week's 15/09/2008 – Choosing A Frequent Flyer Program : Help A Photographer Maximize His Miles). This week Mark takes a different approach to travel writing up the 99 Things He Hates About Traveling, which is wrote while flying from Phoenix to Atlanta.

During my layover in Philadelphia (PHL), shortly before reading Mark's blog, I had the pleasure of being the subject of an interview by CFO Magazine regarding The Travel Strategist. The interview was an interesting discussion on the outlook of the 2009 business travel market and how business can reduce their overall travel expenses. The article should appear shortly in a future issue of CFO Magazine.

..........now onto the Weekly Round Up

I'll kick this off with mentioning that I have reintroduced the Round-the-World Workshop for Photographers! This workshop will push you to your limits as you travel completely around the world shooting on four continents, in seven countries exploring 8 world class cities all in 10 days. This workshop, which travels entirely in business class, costs less than a round-trip business class ticket from New York to Sydney. Interested in finding out if this workshop is for you? Find out here: 17/09/2008 – Round-the-World Photo Workshop : Reintroduced All For Less Than Flying From New York-to-Sydney In Business Class!

This week began with some entertainment for the global traveler with an introduction to Alanis Morissette's "Citizen Of The Planet." This is a great song for anyone who travels. Check it out here: 15/09/2008 – Music For The Global Traveler

In an effort to help fellow photographers on the road this week I asked readers of Flying With Fish to voice their opinions on the best frequent flyer program for Phoenix (PHX) based photographer Mark Rebilas. It is not to late to voice your opinion by visiting: 15/09/2008 – Choosing A Frequent Flyer Program : Help A Photographer Maximize His Miles

Over the past few years I have received a few dozen e-mails from photographers who have damaged their equipment when packing their camera and lens while connected. The damage generally involves warped camera mounts, damaged CPUs and damaged lens release locks, but there is a way to avoid damaging the mount of your camera and your lens. You can find out how to pack your gear to reduce the risk of damage in this entry: 16/09/2008 – Packing Your Cameras & Lenses Properly : Do Not Attach Your Camera & Lens

Traveling internationally with your credit cards? Have you contacted your credit card company to make sure your card is authorized internationally? For more information check this entry:
17/09/2008 – Using Your Credit Card Internationally : Inform Your Credit Card Company Before You Cross The Border

This week on Flying With Fish wrapped up with the iPhone 'App' Of The Week. This week I explored using TSAwait as a valuable tool for any frequent (and infrequent) travelers. With access to updated average airport security wait times for more than 400 commercial airports in the United States this 'App' is ideal for knowing how much lead time you need to get to the airport and get through security. For more info on TSAwait check this post:
18/09/2008 – iPhone 'App' Of The Week : TSAwait


Next week I'll reintroduce Come Fly With Fish (www.comeflywithfish.com) and hopefully get around to demonstrating how to use household tools to modify a lens hood to make it more effective for packing and travel!

That’s it for this week folks.................have a great weekend, I've got 6,000 miles to go before I get home again Sunday afternoon.

Happy Flying!

18 September 2008

iPhone 'App' Of The Week : TSAwait

Web: www.fishfoto.com -- E-Mail: fish@flyingwithfish.com

18/09/2008 – iPhone 'App' Of The Week : TSAwait

Last weeks' iPhone 'App' Of The Week was "FAAwait," I thought it only natural to follow up with the iPhone 'App' TSAwait.

TSAwait is a simple 'App' that lets you check average wait times for more than 600 security check point, at more than 400 commercial airports in the United States. The information on Transportation Security Administration (TSA) airport security check point times is updated typically more than once a week based on average wait time statistics, and I have found it quite accurate the majority of the time (there is no accounting for certain occurrences that slow everything down).

Using TSAwait is simple, once you launch the 'App' you can click "Update" to see if new statistics have been loaded, or click "Access" to begin searching the airports. Airports are broken down by terminal or security check point making it extremely easy to get an accurate view of your estimated wait time at a given security entrance point.

If you know your airport's code you can enter the three-letter airport code (ie: SFO = San Francisco Int'l Airport, HVN = New Haven, CT, Tweed Airport), or you can search for your airport by state code (ie: NY = New York, WY = Wyoming).

TSAwait is a handy tool to guess how much time you need to allow yourself to get to the airport and get through security to catch your flight. There are other 'Apps' that have airport security wait times, but I have found TSAwait to be the most user friendly, and currently the most frequently updated.

TSAwait will cost you a whopping US$0.99, but for those of you who don't want to break the bank you can also download TSAwait Lite....... that will give you access to 50 random U.S. airports, none of which may be of any help to you.

Below are six screen shots of TSAwait on my iPhone

Happy Flying!
--Click Images To Enlarge--